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FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

Still got questions? Contact us>

  • About ES Lab:
    Originated in Hong Kong, ES Lab is a newly established brand specialised in electrostatic audio products. After years of research, the know-how we accumulated enable us to make electrostatic products with uncompromised sound: transparent yet engaging and dynamic.
  • Can I get a discount?
    We apologise that the price of our product is firm and we cannot answer to these requests. We only give discounts under very-special circumstances.
  • Do you sell replacement parts?
    We sell replacement parts of our headphone that is interchangable with headphones from other companies. For example if the headband of your lambda signature is broken you can buy a replacement headband of es1a from us. And we sell replacements parts of our headphone to existing product users.
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